Products Return

At VanityHouse, we want you to be completely satisfied with your purchase. If you are not fully satisfied with your order, we are here to help you with our easy return policy. Please read the following guidelines to ensure a smooth return process.

1. Return Eligibility

To be eligible for a return:

• Timeframe: Returns must be made within 10 days from the date of purchase. After this period, we are unable to accept returns.
• Condition: Items must be unused, unworn, and in the same condition that you received them. All original packaging, tags, and labels must be intact.
• Non-Returnable Items: Certain items such as [list any non-returnable items like personal care products, custom-made items, etc.] cannot be returned.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at Support @vanityhouse.in or +91-6239106678 to request a return. Please provide your order number and the reason for the return.
2. Return Instructions: Once your return request is approved, we will send you instructions on how to return your item. You may be required to send the item back to our returns address Vanityhouse,Dashmesh Nagar,Nabipur.
3. Return Shipping: Customers are responsible for return shipping fees, unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item.

3. Refunds and Processing

• Refunds: Once we receive and inspect your returned item, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed within 7 business days, and a credit will automatically be applied to your original payment method.
• Partial Refunds: In some cases, partial refunds may be granted for items that are returned in non-original condition, are damaged, or are missing parts not due to our error.

4. Exchanges

If you would like to exchange an item for a different size, color, or product, please follow the same process as a return and place a new order for the desired item. You may return the original item according to our return policy.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 10 days of receiving your order. We will provide a prepaid return label and process a replacement or full refund, as per your preference.

6. Sale or Promotional Items

Only regular-priced items may be refunded. Unfortunately, sale or promotional items cannot be refunded, unless required by law or in the case of damaged or defective products.

7. Questions?

If you have any questions about our return policy or need assistance with a return, please don’t hesitate to contact our customer service team at Support @vanityhouse.in or +91-6239106678. We are here to help!